At KadoSouk, we understand that sometimes plans change. If you need to cancel an order, we're here to assist you. Please review our cancellation policy below to understand your options and responsibilities when canceling an order.

1. Cancellation Eligibility:

• You may cancel your order at any time before it has been shipped for a full refund.
• Once an order has been shipped, it cannot be canceled. In this case, please refer to our return policy for instructions on returning the item(s) once they have been received.

2. Cancellation Process:

• To cancel an order, please contact our customer support team at [contact email] as soon as possible.
• Provide your order number and reason for cancellation.
• If your order has not yet been shipped, our customer support team will process your cancellation and issue a full refund to the original payment method used for the purchase.

3. Non-Cancelable Items:

• Some items may not be eligible for cancellation, especially if they are custom-made or personalized and production has already begun.
• Orders for downloadable digital products cannot be canceled once the download process has begun.

4. Changes to Orders:

• If you need to make changes to your order instead of canceling it completely, please contact our customer support team as soon as possible.
• We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped.

5. Refund Processing:

• Refunds for canceled orders will be processed promptly, typically within [number of days] business days.
• The refunded amount will be credited back to the original payment method used for the purchase.

6. Changes to Cancellation Policy:

• KadoSouk reserves the right to modify or update this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

By making a purchase on kadosouk.com, you agree to abide by the terms and conditions outlined in this cancellation policy.

If you have any questions or concerns about our cancellation policy, please contact us at Contact@kadosouk.com.